Organizations increasingly rely on enterprise social technologies and digital collaboration tools to support communication at scale.
My research in this area focuses on attention dynamics on social technology platforms and how employees’ perceptions of communication technologies shape information sharing.
Selected Papers
Attention dynamics on social technology platforms in organizations: An empirical study of structural and temporal mechanisms
Wu, Y. J., van Zoonen, W., Treem, J., & Sivunen, A. (2026). New Media & Society.
Analyzing 56,502 time-stamped communicative events among 3,346 workers in a European aviation company with bipartite relational event models, this study shows how structural and temporal mechanisms jointly direct attention on an enterprise social platform.
Popular threads attract further attention, workers engage where colleagues are active, they revisit prior threads, and highly active workers more often contribute to less popular conversations.
[DOI]
Information sharing in a hybrid workplace: Understanding the role of ease-of-use perceptions of communication technologies in advice-seeking relationship maintenance
Wu, Y. J., Antone, B., DeChurch, L. A., & Contractor, N. S. (2023). Journal of Computer-Mediated Communication, 28(4).
This study examines how congruence in employees’ ease-of-use perceptions of organizational communication technologies affects advice-seeking relationship maintenance in hybrid work.
Dyadic mismatches in technology perceptions predicted advice-tie dissolution, especially for employees who spent more time remote.
[DOI]